In recognition of her outstanding performance and dedication over recent months. She demonstrated her Tu Tiama with exceptional diligence in managing arrears, significantly improving recovery outcomes through consistent follow-up and effective engagement.
Beyond her core responsibilities, Sereana stepped in to support loan agreement signings and disbursement processes during a period of staff absence, ensuring continuity and efficiency under pressure.
Her proactive attitude, willingness to go above and beyond, and commitment to teamwork and excellence have made a meaningful contribution to the department's success.
