Employee of the Month - November 2025

Myland Lane - Mortgage Finance Advisor

Myland Lane has been nominated for her exceptional customer service and unwavering dedication to delivering an outstanding customer experience. She went above and beyond to meet urgent deadlines with very limited notice, resulting in two customer compliments received in a single day. Her actions demonstrated Tikitiki Tangata and Tu Aka'aka, shown clearly through heartfelt customer messages praising her fast turnaround, reassurance, and hard work. Myland consistently puts customers first, prioritising their needs and ensuring everything was completed to the highest standard. What could have become complaints instead turned into positive, appreciative feedback, reflecting her commitment and excellence.

Congratulations and Meitaki Ma’ata Myland for living our KO TI TU AKAMATUTU values.